SM Coir ("we", "our", or "us") is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and how we safeguard it.
1. Information We Collect
We collect personal information you voluntarily provide when you:
- Submit an export or domestic enquiry form
- Request a product sample or bulk pricing quote
- Contact us by email, phone or WhatsApp
The information we collect may include your name, company name, email address, phone number, city, state, country, and the nature of your enquiry.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiry and provide product pricing or logistics information
- Improve the quality of our products and services
- Maintain internal records for business operations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Retention
We retain enquiry data for a reasonable period necessary to fulfill your request and comply with applicable business and legal requirements. You may contact us at any time to request deletion of your data.
4. Cookies and Third-Party Services
Our website may use essential cookies required for site functionality. We do not use tracking cookies for advertising purposes. Third-party analytics tools, if used, process data in accordance with their own privacy policies.
Enquiry forms reach us through Web3Forms, a form-to-email service. Maps on this website are provided by Google, and WhatsApp links open WhatsApp. Each of these services handles data in accordance with its own privacy policy.
We use Google Analytics and Microsoft Clarity to understand how visitors use this website. Without your consent they set no analytics cookies on this website, though Microsoft may set its own cookie on its clarity.ms domain. Clarity can record activity such as clicks, scrolling and pages viewed. Form entries, email addresses and phone numbers are masked and are not recorded.
Analytics cookies are set only if you accept them in the cookie notice. You can change your choice at any time under Cookie settings in the footer.
5. Security
We implement commercially reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is completely secure.
6. Your Rights
You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise these rights, please contact us at suharali.business@gmail.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Continued use of the site after any changes constitutes acceptance of the updated policy.
8. Contact Us
SM Coir
122/1A1, Rangasamuthram Village Road, Zaminkottampatty, Pollachi, Coimbatore District, Tamil Nadu 642006, India
Email: suharali.business@gmail.com
Phone and WhatsApp: +91 80563 71003